Privacy Policy

Last updated: June 6, 2023

This Data Protection Policy applies to the processing of your personal data that we carry out, particularly through our website <aiola.fr>.

It describes the operations performed on your personal data, your rights regarding your data, and how to exercise those rights. This Data Protection Policy supplements the legal notices, the Terms of Use applicable to the Website and the App, and all other documentation on the Website.

We encourage you to read this Data Protection Policy carefully and regularly.

1. DEFINITIONS

A reminder of the key concepts used in this Data Protection Policy, as these terms have well-defined meanings. You can find the definitions of these terms below:

Data or Personal Data: refers to any information relating to a Data Subject.

Data Subject: refers to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

Applicable Data Protection Regulations: refers to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, as well as French Law No. 78-17 of 6 January 1978, as amended, and all other applicable legal provisions relating to the Processing and/or Protection of Personal Data.

Data Controller: refers to the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

Processing or to process: means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

2. IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER

Identifying the Data Controller is necessary so that you know who is responsible for collecting and processing your data in connection with your use of and browsing on the Site.

Personal data is collected and processed by:

EURL Aiola (hereinafter “Aiola” or the “Data Controller”), a limited liability company with a capital of €1,000, located at 5bis, avenue Kleber, 94130 Nogent-sur-Marne, France.

3. COLLECTION OF YOUR PERSONAL DATA

3.1.Collection methods

How does Aiola collect your data, whether through the website, newsletter, contact requests, or in the context of its relationship with website users and visitors?

We may collect your data in various ways, including when you create an account on the website, or when you contact us by email, mail, or telephone.

3.2.Purposes and legal bases for Data Processing

Why does Aiola process your data and what justifies such processing? Aiola processes the data of website visitors and users, in particular to enable the creation of a user account, to manage the relationship with them, to respond to requests submitted via the website or by other means, to personalize website content, and to promote its business.

The data processed by Aiola has the following purposes:

Creation and management of a user account: managing and monitoring the creation and use of a user account; personalizing content, sending notifications, newsletters, and alerts based on user preferences; managing saved content and other favorite content; managing account usage, allowing the use of user account credentials to access the various digital content offered by Aiola.

Sending communications (to users): sending general information; Sending communications about its partners, products, offers, or various IT-related events. Data is not shared with third parties;

Managing various requests: responding to various requests from any visitor or user submitted directly through the website or by any other means, including requests to exercise rights under applicable data protection regulations;

Audience measurement, content improvement, and website optimization: tracking visitor/user journeys and experience on the website and visit frequency; ensuring that website content, social media pages, and emails are presented in the most effective and user-friendly way; improving website quality;

These purposes are justified by one of the legal bases provided for by applicable data protection regulations:

– For user account management: fulfillment of the applicable Terms of Service;

– For sending notifications and newsletters according to your preferences: your consent (which you can withdraw at any time in your user account preferences or, in the case of emails, by clicking on an unsubscribe link at the bottom of the email);

– For managing various requests: Aiola’s legitimate interest in responding to these requests and compliance with a legal obligation when the request arises from the exercise of a data subject’s right under applicable regulations;

– For audience measurement, sending general information about Aiola, and improving website content: Aiola’s legitimate interest in improving and developing its website and promoting its business;

4. MUST OR OPTIONAL NATURE OF COLLECTION

Why are you required to provide certain information in some cases, and what are the consequences of not doing so?

Aiola will inform you when providing information is mandatory (particularly due to a legal, regulatory, or contractual obligation, or simply to register you, process your request, or respond to you). If you do not provide this mandatory information, Aiola may be unable to process your request or complete the form in question.

Fields on a form that are not mandatory are left to your discretion. It is up to you to choose whether or not to complete them.

5. INFORMATION WE SHARE

Who Aiola may share your Data with and who has access to your Data for the purposes described in this Data Protection Policy.

We do not disclose the Data we collect about you, except in the following cases:

– to the departments within Aiola responsible for the aforementioned purposes;

– to social networks when you accept the use of associated cookies and/or click on the share buttons on our Website (please follow this link to our Terms and Conditions regarding cookies);

– to our technical service providers in the context of their services on behalf of Aiola;

We may share aggregated, pseudonymized, or even anonymized information that does not allow us to identify you, for statistical analysis related to our objectives. This includes, in particular, the number of visitors to our site and the number of responses to email campaigns.

6. DATA RETENTION PERIOD

How long is the Data kept? Aiola has established retention periods for your Data, based on the purpose of the Processing and taking into account its legal obligations and evidentiary needs (for example, the existence of a relationship, participation in a game, or for security purposes).

Within the framework of the Purposes, we inform you that we retain your Data for the following periods:

– For managing user accounts: as long as the user has not deleted their account, and thereafter, archiving for evidentiary purposes for the applicable legal limitation period (particularly regarding access security);

– For sending communications: for 3 years from the last contact with the Data Subject;

– For managing various requests: for the time necessary to process your request, then archiving for evidentiary purposes for the applicable legal limitation period;

– Audience measurement, content improvement, site: for the time necessary to study the audience and its analysis for a sufficient period in view of the site’s content and the events or content in question;

7. COOKIES

We inform you that when you visit the Website(s) or the App, and unless you object or configure your browser settings, cookies will be placed on your device (computer, tablet, smartphone, etc.).

A cookie is a small text file that may be placed and stored on your device’s hard drive (computer, tablet, smartphone, or any other internet-enabled device) when you visit an online service. It allows the cookie’s issuer to identify the device on which it was stored and to remember, for the duration of the cookie’s validity, certain information about your browsing activity in order, for example, to simplify your navigation on a website, secure your connection, or tailor page content to your interests. Other technologies with similar functionalities may also be used, particularly in environments that do not support cookies, such as mobile applications. The term “cookies” used here applies to all of these technologies.

These cookies may come from different sources:

– Aiola cookies: These are cookies that Aiola may place on your device when you browse our websites and applications. These cookies allow us, in particular, to personalize and continuously improve your experience on our site.

– Third-party cookies: These are cookies that may be placed by third-party companies (for example, social networks, software publishers, etc.) on your device when you browse our site. They allow these third-party companies, for the duration of their cookies’ validity, to: identify your interests and collect browsing information related to your visit to our site.

Our site uses the following cookies:

– Technical cookies: to enable the use of the Site and its features. You can object to the placement of cookies and delete them at any time using your browser settings; however, please note that this may impair your use of the site.

– Audience measurement and social media cookies are used to adapt the website and its content based on visitor usage and navigation, to measure the number of visits, page views, user activity on the site, and the frequency of user returns. You can object to the placement of cookies and delete them at any time using your browser settings or by adjusting your choices in the “Manage my cookies” tab.

Unless you object in advance, your consent to cookies is valid for a maximum of one year.

You can control and manage your cookies on the cookies page of our website.

8.PROTECTION OF YOUR DATA

What commitments has Aiola made to ensure the security of your Data?

We are committed to implementing appropriate technical and organizational measures to protect your Data against accidental or unintentional destruction, accidental loss, alteration, disclosure, or unauthorized access or use.

If you become aware of any fact or event that could pose a risk to the security of one or more Sites, the App, or your Data, please notify us by contacting us as described below in “12. Contact Us”.

9.DATA TRANSFER

Aiola does not transfer your data, particularly to countries outside the European Union.

If a transfer is requested, it will be carried out in accordance with legal requirements and the recommendations of the French Data Protection Authority (CNIL) and may be subject to specific legal frameworks to ensure a high level of protection and security for your data and information.

10. YOUR RIGHTS OVER YOUR DATA

What rights do you have over your Data and how can you exercise them? Applicable data protection regulations provide rights for Data Subjects so that they can have greater control over their Data.

In accordance with applicable Data Protection Regulations and under the conditions stipulated therein (certain rights apply depending on the legal basis for the Processing, see above), you have the following rights over your Data: right of access; right to rectification; right to erasure; right to withdraw any consent given; right to data portability; right to restriction of processing; and right to object.

Furthermore, you have the right, at any time and without providing a reason, to object to the processing of your Data for marketing purposes, including profiling for such purposes.

You can exercise these rights by contacting us as described below in “12. Contact Us”. If, after contacting us, you believe that your “Data Protection” rights are not being respected, you can file a complaint with the CNIL.

11. CHANGES TO THE DATA PROTECTION POLICY

This Data Protection Policy may be updated periodically to reflect changes in our personal data processing practices. Updates will be posted on our website.

12. CONTACT US

For any further information regarding the protection of your personal data, please contact us:

By email: dpo@aiola.fr

By mail: To the attention of the DPO, AIOLA – 5bis, avenue Kleber, 94130 Nogent-sur-Marne, France.